Deal of the Day

Customer Reviews

Find out what customers are saying about Ira Toyota of Tewksbury.

My advisor was David R. and I want to say that he was very helpful. He took the time to explain things to me and let me make my own decisions. He wasn't pushy. He was very friendly and courteous. He made my experience less stressful. And thank you to the team who did the work on my car. Runs great. Thank you

Customer: A Google User
Date: 2017-07-18
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Great place to buy a vehicle. No hassle! Not at all pushy. Everyone is courteous, friendly, and respectful. There was no pressure and they were very patient while we made our decision. They made the experience easy and pleasant. Would certainly recommend this dealership to friends and relatives.

Customer: A Google User
Date: 2017-08-09
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2017 HIGHLANDER

Our experience with Ira Toyota of Tewksbury was absolutely outstanding. Everyone was friendly and helpful. Cassandra was fabulous. She was friendly and personable and went out of her way to make us feel comfortable and confident with our new vehicles. I love my Highlander.

Customer: Kristen Ignacio
Date: 2017-05-10
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I had a fantastic experience at Ira Tewksbury. Jennifer Morse was a wonderful salesperson. She was knowledgeable, personable and never pushy. :) She listened to my needs and made it happen. Mr. Paqini in the financial office was equally wonderful. I definitely would recommend Ira Tewksbury!

Customer: A Google User
Date: 2017-08-24
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Great sales team

Buying was a great experience, will recommend this dealer to everyone I know. Very happy with Gahndi

Customer: Pravin Patel
Date: 2017-05-04
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David Ricard was our advisor and he did a fantastic job. He was very helpful and helped us feel comfortable with our car. I would highly recommend him to anyone that needs help with their cars.

Customer: Fria Borja
Date: 2017-07-16
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Pleasant experience

I would recommend this dealer. My experience there was pleasant, My sales rep Luis was really great and informative, The facility was clean, nice music playing and good coffee. Everyone there was curtious.

Customer: Michelle123
Date: 2017-06-07
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lease customer

This was my second experience with Gandhi in leasing my 2017 Toyota Camry. He is very knowledgeable about his vehicles. He always calls me right back and has always been professional and courteous at all times. I will return to him with any future purchase or lease from IRA Toyota of Tewksbury,Mass

Customer: Elizabeth Debenedetto
Date: 2017-05-17
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Fast professional curtius

Purchased a Toyota in 2004 from ira and have been very satisfied so decided to stay service is great and sales are awesome and car was ready on time

Customer: Back yard neighbor
Date: 2017-09-05
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I was in for my 15K service the dealership was very busy. They offered me a loaner car for the day which was great so that I could get my errands done. Thank you Toyota Tewksbury!

Customer: Courtney Picanso
Date: 2017-02-26
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VERY HELPFUL

KEN OEUN WAS OUR SALES REPRESENTATIVE. HE DID AN AMAZING JOB FOR US. HE MADE THE WHOLE PROCESS VERY EASY. HE WAS A VERY POLITE AND HELPFUL GENTLEMAN.

Customer: JAMES CONDON
Date: 2017-07-08
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great service

Excellent service, all the staff did a great job :-)

Customer: Marilin Centeno
Date: 2017-05-31
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For once an amazing car buying experience. I first contacted via email and received an excellent price. Kelvin is great! We worked out all the details and made an appointment to come in. They got the car ready for me and got all the paperwork ready for what we had already agreed upon. Their Finance Dept was able to match the rate I received from my credit union so I was able to complete everything in 2hr visit. Luis did a great job showing me the car and all of it's features and worked quickly and efficiently at getting all of the paperwork completed. I was a little suspect at first based on prior dealings with many different dealerships but was pleasantly surprised. Thanks again for a super smooth transaction at a great price!

Customer: A Google User
Date: 2017-07-26
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EASY TO DO BUSINESS

Kenny O is a great person and easy to work with Great dealership Great people to work with. Thank you.

Customer: Ravi
Date: 2017-05-23
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My wife bought a new car, and didn't have to deal with anyone strong arming her into options she didn't need. Great experience!

Customer: Johnny Prudente
Date: 2016-11-09
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service team is excellent.

I have to say that the service team at Ira in Tewksbury is great. They are very kind and treat me with respect, especially Joe. I like the fact that I can schedule my service online. My vehicle was done when promised.

Customer: Mrs. t
Date: 2017-09-02
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Thumbs up service department

Stopped in last week for an oil change without an appointment and they helped me right away. I'll go back for sure. Thanks for getting me in and out quickly.

Customer: Murph 2000
Date: 2017-01-28
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Steve DaSilva and Luis Capriles were extremely helpful and accommodating. I test drive two cars with them. They talked me through the features and the pros/cons of each car to help me make my decision. The price we agreed on was more than fair. I fully expect to do business again with them in the future.

Customer: Bret O'Flaherty
Date: 2017-03-21
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I was 100% happy with my treatment by them. I dealt with Salesman Mike Tucker. Nice guy...straight shooter....I would highly recommend him. I didn't know what to expect given all the car dealer stereotypes...I was comfortable and pleased.

Customer: Ronald Bogan
Date: 2017-10-09
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Fantastic service. Competent friendly service.

Thank you Ira Toyota for being in Tewksbury! Great service and greatest staff┬┐┬┐

Customer: Happy Grammy
Date: 2017-08-11
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GREAT

I have bought and leased multiple vehicles from IRA TOYOTA OF TEWKSBURY. Ken is a "great" salesman and the entire staff is friendly and courteous. Well informed in all matters being it sales, repair and or service. Highly recommended.

Customer: JJ
Date: 2017-05-22
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Friendly and prompt

Mike checked me in friendly explained computers were down but would be yo so he could see my last bust. Said it would be fine in one hour and actually it was in 45 minutes!!!

Customer: DTSOLAS
Date: 2017-06-13
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methuen

Gandhi did a great job. I love my new Prius. Highly recomended

Customer: Y.Patel
Date: 2017-04-28
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I have been so happy with my experience from purchasing a vehicle to bring it in for maintenance. The people at Ira are extremely personable, professional, and warm. We tried 3 dealerships when we were buying. Glad we saved Ira Toyota for last. No one else came close to dealing with us like customers, Ira went above and treated us like people.

Customer: jill .j
Date: 2017-07-11
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EXCELLENT CUSTOMER SERVICE

KEN WAS OUR SALES REP AND HE WAS VERY CALM AND CURTIOUS. I WOULD RECOMEND HIM TO FRIENDS AND PEERS.

Customer: IVY
Date: 2017-06-26
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FIVE STAR

I HAD A FANTASTIC BUYING EXPERIENCE.I WORKED WITH CASSANDRA AND SHE MADE THE PROCESS RUN VERY SMOOTH.CASSANDRA PRESENTED ME WITH DIFFERENT OPTIONS WHILE I WAS NOT SURE IF I WANTED TO BUY OR LEASE. SHE HELPED ME FIND A VEHICLE THE FIT MY LIFE STYLE BUT ALSO FIT MY BUDGET. I WOULD DEFINITELY RECOMMEND IRA TOYOTA IN TEWKSBURY.

Customer: JULIE MASTERS
Date: 2017-05-15
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my new corolla

I worked with Wayne on leasing a new car and he was absolutely wonderful. I love my new car and am very impressed by how quickly I was able to drive away in it.

Customer: Erin
Date: 2017-06-28
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Service

I was in for my 15K service and the dealership was very busy. They offered me a loaner car to use for the day which was great so I could get my errands done! I would never go anywhere else for my service!

Customer: courtneyp
Date: 2017-01-26
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Friendly & efficient

Courteous, fast and efficient! I arrived at specified time. My car was ready in less time than originally advised. Able to spend day at beach.

Customer: C. Castaline
Date: 2017-06-20
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Great experience

Great customer service and fast attention.I recomend the store all the time. I just get the car inside and they give the all service I need.

Customer: Japonte
Date: 2017-07-15
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Great service from Mike. Scott and Darin

Excellent and outstanding service along with benefits of providing alternative transportation if customer needs a vehicle. Hassle free and friendly. Great dealership would highly recommend!! M. Healy

Customer: Carliker1234
Date: 2017-09-03
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Sea63

David Ricard was the person that took care of everything for me. He was very understanding and explained the problem and the solution to me very easily. He was friendly and attentive.

Customer: Sea
Date: 2017-08-04
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We had a wonderful experience shopping for the new vehicle. The sales rep greeted us and took care of us while we were at the store. I have been a customer of Ira Toyota since 2004 and they have never disappointed me. I would encourage anyone who wants to buy a vehicle, go to Mr. Wayne Michealsen at the store and he will take care of you. Thank you.

Customer: Paul Muzhuthett
Date: 2017-07-12
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I had a very bad experience with one advisor but I gave Toyota of Tewksbury a 2nd chance since the General Manager and Service Manager had spoke to me and they will make sure my work is complete. I gave them a 2nd chance and I'm glad I did. They went above and beyond my 2nd time and I am very happy with their service. Scott Vella was my service advisor the 2nd time around and he took care of all my needs and kept me up to date with information. Had suggested some work to be done since my Tundra was in the shop and I declined and he just told me that it's coming up to be due so just keep an eye on it and that was it. No pressure at all from Scott. I had a chance to meet with Darrin (Service Manager) and Steve (General Manager) after all my work is done and explained my situation and they both knew how I felt and took care of my needs. After my 2nd experience, I plan to drive up there for my service needs.

Customer: Ricky Chan
Date: 2017-02-18
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I just bought a used Honda CRV from Ira of Tewsbury and the experience was awesome. I didnt feel pressured into buying ant specific car, I gave Cassandra Peters my list of everything I wanted in a car and the CRV had everything I wanted. Working with Cassandra was a pleasure she went out of her way to name sure I liked the car and was satisfied which my decision. I definitely recommend Ira to everyone looking for an easy fun buying process with no pressure and no strings attached, Thank you Ira.

Customer: Samantha Atwood
Date: 2016-12-26
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We had a transmission problem on the way to Maine from Connecticut and our 2007 4Runner went into "limp" mode where it wouldn't go faster than 40MPH so we pulled of I-495 and IRA was closest dealership and I'm glad they were. Jason our advisor was very helpful from my first phone call and assured me they would look at the vehicle as soon as they could. After a few hours they diagnosed the problem which was a leaking hose for the transmission which wasn't a commonly stocked part so they would need the car a few days. Jason got us a rental at a reduced rate and a minivan because we had our two dogs plus a full load for our trip to Maine. Two days later it was repaired and while it wasn't cheap I feel confident they correctly fixed the issue and was very impressed by the service. If I lived nearby I wouldn't hesitate to give them my business.

Customer: Raymond Archacki
Date: 2017-08-31
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Turned in a lease and started a new lease

This is my second time buying at Ira Toyota and my experience has been great both times. They are friendly and professional and really did a great job with getting the process done as quickly as possible.

Customer: Ira Toyota
Date: 2017-08-16
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the president of A&M AUTOBODU INC.

we had lease many cars of the years and we enjoy doing business with IRA of Tewksbury my wife and I and having a sales man like Mr. Ken Oeun ok thank you.

Customer: AANDMAUTOBODY
Date: 2017-02-20
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Buy a car

Jennifer was great !!! She was so nice and patient through the whole process. She got ready everything on time.Everything was so quick and easy.She also followed up with me asking how every thing is going with my new car.Great experience !

Customer: Fjori
Date: 2017-09-29
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We had a wonderful experience shopping for the new vehicle. The sales rep greeted us and was very well took care of us while we were at the store. I have been a customer of Ira Toyota since 2004 and they have never disappointed me. I would encourage anyone who wants to buy a vehicle, go to Mr. Wayne Michealsen at the store and he will take care of you. Thank you.

Customer: Paul Muzhuthett
Date: 2017-07-07
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LEASE 2017 RAV4

Mr. Ken Oeun was FANTASTIC!! Enjoyed doing business with him. So professional and friendly.

Customer: Steph
Date: 2017-08-18
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ALWAYS PROFESSIONAL

I have bought 4 vehicles now from Ken O. He has Always treated me fairly and worked hard to get me the price that I wanted. When you go to Ira I would recommend asking for Ken O.

Customer: Al
Date: 2017-06-08
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Great Experience

Depending on the dealership, purchasing a car can be extremely stressful. I can tell you that my experience at Ira was stress free and enjoyable. Mark and Steve worked with me on what I wanted and how much I wanted to spend. Extremely happy with my purchase and would recommend anyone looking to purchase a Toyota to head there! Thanks again Steve and Mark!

Customer: Steph
Date: 2017-05-24
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NEW SHOPPING

KEN WAS VERY DETAILED AND PATIENT THROUGHOUT THE ENTIRE BUYING PROCESS. HE WAS EXTREMELY KNOWLEDGEABLE AND FRIENDLY. I WOULD DEFINETLY RECOMMEND AND RETURN TO WORK WITH KEN IN THE FUTURE.

Customer: DIOGO
Date: 2017-06-01
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