Deal of the Day

Customer Reviews

Find out what customers are saying about Ira Toyota of Tewksbury.

Professional, ethical and competent dealership

Timely repairs, excellent quality and professional courteous staff. Great all around experience.

Customer: Mohamed ELJAHMI
Date: 2017-12-09
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Excellent; vehicles, sales, service, and follow-up

I just got my 2018 Camry Hybrid and it's an excellent vehicle. Wayne was absolutely great. He allowed me to take my time selecting the exact car with the specific features I wanted. We actually had conversations. It was never a pressured, sales-dominated lecture. The Ira management located the car and had it there for me in short order. All of the sales, insurance paperwork, new plates, and the final sales were nicely assisted by Wayne and the Ira staff. On day one, my initial 2018 Camry Hybrid tutorial with Wayne went smoothly. He knew every single, detailed feature about the car and its vast array of incorporated technology. I'm confident that the Ira staff will take care of me and my car for the upcoming years. Once the new building remodeling and renovations are completed - it will be even better.

Customer: Joe — Graphic Designer
Date: 2017-12-07
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I have been coming to IRA Tewksbury service since the purchase of the vehicle. They are reliable, friendly, keep all repair record for me. The only problem I have is unable to schedule my appointment on line, the web site does not seem to work. Everything else is great.

Customer: H. Jeremy Wu
Date: 2017-11-18
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Came here for a check engine light. I felt very comfortable these guys. No pressure, just what I felt was an honest assessment of our issue. Got our car back in day, issues resolved and very happy. I would def recommend.

Customer: Joseph Massa
Date: 2017-11-10
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Great Customer Service all around! I was running late to my Service appointment because traffic was horrible... I was the last appointment & the tech probably wanted to go home.. When I showed up 15min late... I just knew they weren’t going to take me... But to my surprise they took my vehicle... And also had me in & out of there in timely fashion! They’re very good & professional!

Customer: Jason Depina
Date: 2017-11-08
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Very friendly sales people

I met a salesman here that was the reason I came back to purchase a car. I was bummed when my original sales man was not available but did not regret coming back. I met yet another wonderful salesman who did everything he could to make sure I got the best deal. Everyone was so friendly and easy to work with!

Customer: Alynchhh
Date: 2017-11-06
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I recently bought a 2015 Highlander at Ira Toyota of Tewksbury. My salesperson was Cassandra Peters. I cant say enough about Cassandra. She walked me through the complete purchase from beginning to end. She was always readily available if I had any questions and she explained everything I needed to know in detail. If your thinking about buying a new car I would highly recommend Cassandra Peters at Ira Toyota of Tewksbury.

Customer: Jackie Rebeiro
Date: 2017-11-04
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Quick service on my first 5K mile maintenance on my new truck. I was in & out in no time. I was assisted by Michael P when I arrived. I had one request in regards to a piece of molding not attached properly and without hesitation Michael said it be taken care of. I never did business with IRA, if their service continues like this I would consider. My daughter enjoyed sitting in the new Corolla they had on display inside. That kept her occupied. My only suggestion would be is to maybe have some kids toys. I know there is not a lot of space but kids wouldn’t mind being there if there was a play area, toys or cartoons. I would definitely come back and have my truck serviced at IRA of Tewksbury.

Customer: Berto Manrique
Date: 2017-10-27
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I had my 2014 Lexus serviced for tire rotation, cabin filter and new rear brakes.. David Joyce the service agent is always very professional and keeps me updated on my car's needs. The technicians treat my car very well and fix things right the first time . I appreciate the ride Lou provides me to my office in Tewksbury. All the work was done timely and I have been servicing my two Lexus at this shop for the past 8 years.

Customer: Jerry Congdon
Date: 2017-10-22
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Excellent

Thank you to the young man in the service department Cody what a great help he was and so friendly and polite . I will be returning for more service when it’s time.

Customer: Tacoma17
Date: 2017-10-19
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I was 100% happy with my treatment by them. I dealt with Salesman Mike Tucker. Nice guy...straight shooter....I would highly recommend him. I didn't know what to expect given all the car dealer stereotypes...I was comfortable and pleased.

Customer: Ronald Bogan
Date: 2017-10-09
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Buy a car

Jennifer was great !!! She was so nice and patient through the whole process. She got ready everything on time.Everything was so quick and easy.She also followed up with me asking how every thing is going with my new car.Great experience !

Customer: Fjori
Date: 2017-09-29
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Successful and positive experience at IRA

Selim Was thoughtful and offered the best overall review - introduction to a new car that I have ever had He was patient and helpful with the transfer to Vermont Your dealership is lucky to have him representing The business It was a long way to travel from Vermont but it was well worth my time Thank you very much Patty

Customer: pattyp
Date: 2017-09-27
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Fast professional curtius

Purchased a Toyota in 2004 from ira and have been very satisfied so decided to stay service is great and sales are awesome and car was ready on time

Customer: Back yard neighbor
Date: 2017-09-05
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Great service from Mike. Scott and Darin

Excellent and outstanding service along with benefits of providing alternative transportation if customer needs a vehicle. Hassle free and friendly. Great dealership would highly recommend!! M. Healy

Customer: Carliker1234
Date: 2017-09-03
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service team is excellent.

I have to say that the service team at Ira in Tewksbury is great. They are very kind and treat me with respect, especially Joe. I like the fact that I can schedule my service online. My vehicle was done when promised.

Customer: Mrs. t
Date: 2017-09-02
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We had a transmission problem on the way to Maine from Connecticut and our 2007 4Runner went into "limp" mode where it wouldn't go faster than 40MPH so we pulled of I-495 and IRA was closest dealership and I'm glad they were. Jason our advisor was very helpful from my first phone call and assured me they would look at the vehicle as soon as they could. After a few hours they diagnosed the problem which was a leaking hose for the transmission which wasn't a commonly stocked part so they would need the car a few days. Jason got us a rental at a reduced rate and a minivan because we had our two dogs plus a full load for our trip to Maine. Two days later it was repaired and while it wasn't cheap I feel confident they correctly fixed the issue and was very impressed by the service. If I lived nearby I wouldn't hesitate to give them my business.

Customer: Raymond Archacki
Date: 2017-08-31
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I had a fantastic experience at Ira Tewksbury. Jennifer Morse was a wonderful salesperson. She was knowledgeable, personable and never pushy. :) She listened to my needs and made it happen. Mr. Paqini in the financial office was equally wonderful. I definitely would recommend Ira Tewksbury!

Customer: Mariska Pierce
Date: 2017-08-24
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LEASE 2017 RAV4

Mr. Ken Oeun was FANTASTIC!! Enjoyed doing business with him. So professional and friendly.

Customer: Steph
Date: 2017-08-18
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Turned in a lease and started a new lease

This is my second time buying at Ira Toyota and my experience has been great both times. They are friendly and professional and really did a great job with getting the process done as quickly as possible.

Customer: Ira Toyota
Date: 2017-08-16
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Fantastic service. Competent friendly service.

Thank you Ira Toyota for being in Tewksbury! Great service and greatest staff¿¿

Customer: Happy Grammy
Date: 2017-08-11
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Car repair

The service guy was very nice and polite. While I was talking to him he paid very good attention to what I was saying.

Customer: Allens Icart
Date: 2017-08-09
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Sea63

David Ricard was the person that took care of everything for me. He was very understanding and explained the problem and the solution to me very easily. He was friendly and attentive.

Customer: Sea
Date: 2017-08-04
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For once an amazing car buying experience. I first contacted via email and received an excellent price. Kelvin is great! We worked out all the details and made an appointment to come in. They got the car ready for me and got all the paperwork ready for what we had already agreed upon. Their Finance Dept was able to match the rate I received from my credit union so I was able to complete everything in 2hr visit. Luis did a great job showing me the car and all of it's features and worked quickly and efficiently at getting all of the paperwork completed. I was a little suspect at first based on prior dealings with many different dealerships but was pleasantly surprised. Thanks again for a super smooth transaction at a great price!

Customer: Keith Berry
Date: 2017-07-26
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My advisor was David R. and I want to say that he was very helpful. He took the time to explain things to me and let me make my own decisions. He wasn't pushy. He was very friendly and courteous. He made my experience less stressful. And thank you to the team who did the work on my car. Runs great. Thank you

Customer: Denise Fortin
Date: 2017-07-18
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David Ricard was our advisor and he did a fantastic job. He was very helpful and helped us feel comfortable with our car. I would highly recommend him to anyone that needs help with their cars.

Customer: Fria Borja
Date: 2017-07-16
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Great experience

Great customer service and fast attention.I recomend the store all the time. I just get the car inside and they give the all service I need.

Customer: Japonte
Date: 2017-07-15
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We had a wonderful experience shopping for the new vehicle. The sales rep greeted us and took care of us while we were at the store. I have been a customer of Ira Toyota since 2004 and they have never disappointed me. I would encourage anyone who wants to buy a vehicle, go to Mr. Wayne Michealsen at the store and he will take care of you. Thank you.

Customer: Paul Muzhuthett
Date: 2017-07-12
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I have been so happy with my experience from purchasing a vehicle to bring it in for maintenance. The people at Ira are extremely personable, professional, and warm. We tried 3 dealerships when we were buying. Glad we saved Ira Toyota for last. No one else came close to dealing with us like customers, Ira went above and treated us like people.

Customer: jill .j
Date: 2017-07-11
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VERY HELPFUL

KEN OEUN WAS OUR SALES REPRESENTATIVE. HE DID AN AMAZING JOB FOR US. HE MADE THE WHOLE PROCESS VERY EASY. HE WAS A VERY POLITE AND HELPFUL GENTLEMAN.

Customer: JAMES CONDON
Date: 2017-07-08
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We had a wonderful experience shopping for the new vehicle. The sales rep greeted us and was very well took care of us while we were at the store. I have been a customer of Ira Toyota since 2004 and they have never disappointed me. I would encourage anyone who wants to buy a vehicle, go to Mr. Wayne Michealsen at the store and he will take care of you. Thank you.

Customer: Paul Muzhuthett
Date: 2017-07-07
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my new corolla

I worked with Wayne on leasing a new car and he was absolutely wonderful. I love my new car and am very impressed by how quickly I was able to drive away in it.

Customer: Erin
Date: 2017-06-28
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EXCELLENT CUSTOMER SERVICE

KEN WAS OUR SALES REP AND HE WAS VERY CALM AND CURTIOUS. I WOULD RECOMEND HIM TO FRIENDS AND PEERS.

Customer: IVY
Date: 2017-06-26
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Friendly & efficient

Courteous, fast and efficient! I arrived at specified time. My car was ready in less time than originally advised. Able to spend day at beach.

Customer: C. Castaline
Date: 2017-06-20
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Friendly and prompt

Mike checked me in friendly explained computers were down but would be yo so he could see my last bust. Said it would be fine in one hour and actually it was in 45 minutes!!!

Customer: DTSOLAS
Date: 2017-06-13
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ALWAYS PROFESSIONAL

I have bought 4 vehicles now from Ken O. He has Always treated me fairly and worked hard to get me the price that I wanted. When you go to Ira I would recommend asking for Ken O.

Customer: Al
Date: 2017-06-08
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Pleasant experience

I would recommend this dealer. My experience there was pleasant, My sales rep Luis was really great and informative, The facility was clean, nice music playing and good coffee. Everyone there was curtious.

Customer: Michelle123
Date: 2017-06-07
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NEW SHOPPING

KEN WAS VERY DETAILED AND PATIENT THROUGHOUT THE ENTIRE BUYING PROCESS. HE WAS EXTREMELY KNOWLEDGEABLE AND FRIENDLY. I WOULD DEFINETLY RECOMMEND AND RETURN TO WORK WITH KEN IN THE FUTURE.

Customer: DIOGO
Date: 2017-06-01
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great service

was very friendly and passionate. Informative and Enthusiestic,test drive full of laughs. Ken made the first time buying process an easy transition went above and beyond.

Customer: Michael Kieman
Date: 2017-05-31
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Great Experience

Depending on the dealership, purchasing a car can be extremely stressful. I can tell you that my experience at Ira was stress free and enjoyable. Mark and Steve worked with me on what I wanted and how much I wanted to spend. Extremely happy with my purchase and would recommend anyone looking to purchase a Toyota to head there! Thanks again Steve and Mark!

Customer: Steph
Date: 2017-05-24
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EASY TO DO BUSINESS

Kenny O is a great person and easy to work with Great dealership Great people to work with. Thank you.

Customer: Ravi
Date: 2017-05-23
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GREAT

I have bought and leased multiple vehicles from IRA TOYOTA OF TEWKSBURY. Ken is a "great" salesman and the entire staff is friendly and courteous. Well informed in all matters being it sales, repair and or service. Highly recommended.

Customer: JJ
Date: 2017-05-22
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lease customer

This was my second experience with Gandhi in leasing my 2017 Toyota Camry. He is very knowledgeable about his vehicles. He always calls me right back and has always been professional and courteous at all times. I will return to him with any future purchase or lease from IRA Toyota of Tewksbury,Mass

Customer: Elizabeth Debenedetto
Date: 2017-05-17
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FIVE STAR

I HAD A FANTASTIC BUYING EXPERIENCE.I WORKED WITH CASSANDRA AND SHE MADE THE PROCESS RUN VERY SMOOTH.CASSANDRA PRESENTED ME WITH DIFFERENT OPTIONS WHILE I WAS NOT SURE IF I WANTED TO BUY OR LEASE. SHE HELPED ME FIND A VEHICLE THE FIT MY LIFE STYLE BUT ALSO FIT MY BUDGET. I WOULD DEFINITELY RECOMMEND IRA TOYOTA IN TEWKSBURY.

Customer: JULIE MASTERS
Date: 2017-05-15
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New Camry

I love my new Camry, my car is doing excellent and I have gotten a lot of compliments on it. Cassandra was very helpful and professional. We received the price range we wanted for both cars. I have purchased and service previous (2) vehicles from here before. The service and professialism is top notch and I would not change anything.

Customer: Leonnel Ignacio
Date: 2017-05-10
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Friendly service

I went in to get my tire replaced because it was damaged when it went flat. They did not have it in stock but David Ricard made sure I was safe to drive away on the spare before I left. The tire was ordered and installed the next day for me.

Customer: Maria S
Date: 2017-05-04
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methuen

Gandhi did a great job. I love my new Prius. Highly recomended

Customer: Y.Patel
Date: 2017-04-28
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Steve DaSilva and Luis Capriles were extremely helpful and accommodating. I test drive two cars with them. They talked me through the features and the pros/cons of each car to help me make my decision. The price we agreed on was more than fair. I fully expect to do business again with them in the future.

Customer: Bret O'Flaherty
Date: 2017-03-21
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I was in for my 15K service the dealership was very busy. They offered me a loaner car for the day which was great so that I could get my errands done. Thank you Toyota Tewksbury!

Customer: Courtney Picanso
Date: 2017-02-26
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the president of A&M AUTOBODU INC.

we had lease many cars of the years and we enjoy doing business with IRA of Tewksbury my wife and I and having a sales man like Mr. Ken Oeun ok thank you.

Customer: AANDMAUTOBODY
Date: 2017-02-20
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I had a very bad experience with one advisor but I gave Toyota of Tewksbury a 2nd chance since the General Manager and Service Manager had spoke to me and they will make sure my work is complete. I gave them a 2nd chance and I'm glad I did. They went above and beyond my 2nd time and I am very happy with their service. Scott Vella was my service advisor the 2nd time around and he took care of all my needs and kept me up to date with information. Had suggested some work to be done since my Tundra was in the shop and I declined and he just told me that it's coming up to be due so just keep an eye on it and that was it. No pressure at all from Scott. I had a chance to meet with Darrin (Service Manager) and Steve (General Manager) after all my work is done and explained my situation and they both knew how I felt and took care of my needs. After my 2nd experience, I plan to drive up there for my service needs.

Customer: Ricky Chan
Date: 2017-02-18
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Thumbs up service department

Stopped in last week for an oil change without an appointment and they helped me right away. I'll go back for sure. Thanks for getting me in and out quickly.

Customer: Murph 2000
Date: 2017-01-28
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Service

I was in for my 15K service and the dealership was very busy. They offered me a loaner car to use for the day which was great so I could get my errands done! I would never go anywhere else for my service!

Customer: courtneyp
Date: 2017-01-26
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I just bought a used Honda CRV from Ira of Tewsbury and the experience was awesome. I didnt feel pressured into buying ant specific car, I gave Cassandra Peters my list of everything I wanted in a car and the CRV had everything I wanted. Working with Cassandra was a pleasure she went out of her way to name sure I liked the car and was satisfied which my decision. I definitely recommend Ira to everyone looking for an easy fun buying process with no pressure and no strings attached, Thank you Ira.

Customer: Samantha Atwood
Date: 2016-12-26
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