VERY GOOD ON SERVICE !!!! VERY EFFICIENCY AND EXCELLENT HIGH IN EVERYTHING !!! TOOK A REALLY GOOD CARE OF US AND IN A VERY GOOD TIMING … THANKS TOYOTA
Wayne was an absolute pleasure to deal with! Highly recommend him for a salesperson! He was very helpful and knowledgeable throughout the whole buying process.
Wayne was a pleasure to deal with when purchasing my 2020 Rav 4 .The service Deptment has been very good also and continue to treat me good.
I usually dread having to purchase a new vehicle, but not this time! Wayne made the whole process from beginning to end effortless. In these crazy times he was able to find me the perfect car with everything I wanted in it. He was spot on accurate on the delivery time that he promised me. When I arrived to pick up my new Hybrid Rav 4 he went over every little detail of the car with me. I hope he is still there when it is time for another new vehicle. I have NEVER had an experience buying a new car ...
Our service Rep was Jamie. Jamie was very knowledgeable, kind and efficient. We will definitely recommend her and this service department. She is definitely a five ⭐️⭐️⭐️⭐️⭐️
Wayne was right on top of informing me when Corolla Cross was in. Very efficient on going over car features. Thank you Wayne Michaelson
Cody always takes care of the car for us. He is the best. He is honest and knowledgeable,,,, thank you Cody!!! The technician always does a great job and my car runs like new. Thank you!! I have always taken my car to Toyota of Tewksbury for service and I have always had a peace of mind that my car is well taken care of.
Jack was pleasant, professional and genuinely cared that my vehicle was serviced to my satisfaction. He took time to explain the needs of my vehicle and patiently answered questions.
Brought my Rav4 in for emergency service, brakes not working. Took my car right in even I didn’t have an appointment. Waited to hear what else my car needed. Jodi explained the recommend service items, no pressure. Jodi was great. I would definitely go back and ask for Jodi in service.
Great experience. Convenient pull in on arrival and (soon to be) self serve check in. Nice, new (and clean) waiting area and restrooms. Jodi was very helpful and friendly re: honoring coupons and general questions. Great overall experience.
I as very easy, I drove in gave my name they took my car in in a timely manner and stayed in touch with me while they had my car.
Had Chris as a rep…he was great! Takes care of the customer, very personable/ friendly. I feel comfortable servicing my car here, they take good care of it. Love the new dealership with free snacks!
Service is great! Caring professionals, speedy work, with new X- large waiting area with free hot drinks, snacks, and two TV shows helped me take proper care of my Prius today.
I would highly recommend this dealership. Everyone was extremely knowledgeable and very professional. Best car purchase experience! We purchased our new car and was driving it home within 3 hours. Excellent customer service!
First time visit! Booking appt. was easy and the service person Chris was very helpful. I had oil change and was in and out efficiently.
5 stars to the renovation-very welcoming environment and 10 stars to Amir, this is my second car from him, I live 130 miles away from the dealership but Amir makes it worth while. He is genuinely intelligent, honest person..dealing with him doesn’t feel like you are dealing with car salesman, but he get the job done. His listing & understanding skill is amazing, he listens to understand his customer, not most of the sales person don’t even listen or if they listen they have no interest on understanding, Amir understands exactly what his customers needs are. I am saying it ...
Service was good and they provided a rental car for me since I had to leave my car for the day. The service person was able to answer my questions.
The new Toyota Tewksbury dealer site is great! Very clean and tidy. Jodi is a wonderful customer service lady to work with. I will continue to go to this dealer for my car maintenance work.
Amazing service, friendly and efficient ! The staff is always there to help and so far has never let me down! Quality technicians always a plus!
After having a not so great experience with another local dealer, my husband and I decided to try Ira Toyota and we’re so glad we did! Jean was awesome and was able to get us into the vehicle we wanted at a monthly payment we felt comfortable with. He made the entire process very easy and we’re so appreciative of that! He was very personable and answered all of our questions. We’ll definitely be back to see Jean in the future and would recommend anyone in the market for a new vehicle go to Ira Toyota and ...
Very happy with my 2021 Toyota Camry XLE, absolutely Love it. Amir is a great Salesman, easy to work with and very knowledgeable. Rose McG
First time buying a car in almost 10 years and it was a really smooth experience. Melvin helped us get the deal done quickly and easily despite some hurdles that came up, he was super helpful. Visited many dealerships in the Greater Boston Area while we were in the market and this was probably the best. No major issues, would recommend.
This was my best car buying experience ever! Jose and Ryan were great to work with. I was able to do a lot of it remotely since it was tricky for me to get up to the dealership that week, and when I arrived to get the car it was super efficient. Would recommend to anyone looking for a smooth, easy buying experience.
Jean was very cordial polite and helpful ,was ready for test drive at the arranged time, everyone worked to get us out as fast as possible since we were in mid of work day. thank you so much Jean and IRA TOYOTA
Jean was great to work with! He explained everything and made the whole experience very super easy. Will definitely come back again once the time comes. Thanks Jean!
My experience with Ira Toyota was great! I was able to set up a time to come in and test drive a Highlander that I had seen on their website. They made it easy and painless to test drive and purchase the car! I highly recommend Ira!
On Saturday 5/8/21 I went to Tewksbury Toyota dealer to buy a car . I met with Amir Demian . He deal excellent with me and made everything easy. I was very happy and I recommend everyone to go to Tewksbury Toyota dealer and meet with Amir Demian .
What a Fabulous buying experience we had working with our Salesperson Wayne and Ryan In Finance. Smooth from start to finish. We love our Toyota!
Awesome service. Jean is super knowledgeable and tech savvy. He taught me all about the new ride. Nice job Jean. Thank you for everything. God bless
Couldn’t be more pleased with the overall experience of purchasing our new Rav 4 xle. Wayne was fantastic, he really took his time to show my pregnant wife all the feathers of the car and was not forcing the sale by any means. Thanks IRA Toyota
I purchased a new RAV4 with Wayne Michealsen at the end of March. It was my first new car and he was extremely patient, never pushy. I told them what features and color I wanted and they found the car for me. I had to wait for the car to come in and Wayne was excellent with communication throughout. When I finally picked up the car, Wayne seemed genuinely happy for me and spent the time explaining the various features to me. I would definitely recommend Wayne at Ira Toyota of Tewksbury if you are looking for your next car.
Wayne Michealsen was very helpful. He took his time to explain and go over everything with me. Would recommend anyone to deal with this dealership and with Derek andWayne. I was leasing my third Corolla not buying.
It was a great experience working with Amir. He answered all my questions and helped me figure out all the gadgets in my truck. And he even stayed late on a Sunday to make it happen. Thanks Amir!
Excellent customer service! Walked in and immediately felt welcomed. He answered all of my questions regarding financing, vehicle availability and how everything worked inside the car. Amir was very kind and helpful and was able to quickly locate my dream SUV thank you!!!
Had any amazing experience with Wayne Michealsen, Kyle Rupert and Ryan Beattie when I just recently bought my new RAV4. Got a great deal and was treated amazingly by all 3 stages of buying my new car. Even though they aren’t the closest dealership to me but I will always go back to Ira Toyota because I always walk out of there a happy customer. Thanks Wayne, Ryan and Kyle
Wayne Michealsen helped us purchase a Rav4 Prime 'remotely', as we live 500 miles from Tewksbury and could only find the particular model/color in MA. the process went very smoothly. No pressure sales tactics at all. No unexpected costs. Cassandra Peters took care of the financials/paperwork without issues or delays. Very satisfied w/ our Ira Toyota experience.
This was my first time ever buying myself a car and the support and help I got from Melvin was extremely good. The customer service was outstanding and If I had a friend looking for a car I would point him to Melvin!!
Excellent customer service friendly courteous they go above and beyond to fit all your budget needs highly recommend look for Jean Correa when you visit Ira of Tewksbury 👍🏼
Chantal was wonderful to work with- listened, extremely responsive and got everything across the finish line when we ran into issues. I’d highly recommend working with her for an online purchase.
Little problem with my Venza.Cody in service is helping me out. As usual goes above and beyond to make sure I am taken care of. Thank you so much Michael Zanoli
We found a car we liked online and came in to see it and everyone we talked with was really nice and helpful. The whole process took a bit longer than we were hoping for, but the dealer was very flexible with us taking the car to get looked at to make sure that we were comfortable with the purchase. They also went above and beyond to detail car, have it inspected and registered and get us driving off a night sooner than what might have been more convenient for them. We appreciate all there staff for working with us, ...
Thank you for all that you did in keeping me updated with the progress of repairing my car 🚗 David and Jason directed me in making a decision on my car.
Good service. Pleasant attendant I always bring my car in for service and never have any complaints plus I have bought about 3 cars at this dealership. They have good customer service.
Highly professional service team with excellent integration of technology that is seamless and efficient. Very impressed with this dealership and will definitely use them again.
I went in December to have an oil change and tire rotation done on my 2009 Toyota Camry and I worked with Cody Lafortune. Cody was very pleasant and honest. Once I gave them the keys and sat down in the waiting area, I literally got the car back within 10 minutes. I believe the mechanic who worked on my vehicle was named chad. These guys are the f******g s**t
Wayne Michealsen was a pleasure to work with when I bought used from Ira. I did not feel pressured to buy and the dealership allowed me to put a small deposit down to secure the car I wanted while I waited to speak with my husband about it. Wayne communicated with me throughout the process of getting my car ready. It was a great experience overall.
Great job by the team. Auto was repaired as requested. Price was accurate and the vehicle was ready early. Would definitely return here thanks Called when ready
Chris took care of the fuel pump recall and 20 month service maintenance of my Sienna. Chris was courteous, prompt, and knowledgeable for the work involved. Chris is commended for exemplary customer satisfaction. Thanks, Bipin
A little busy during the holiday as well as construction going on however Justin was awesome showing me where to wait and checking in on what was going on. I very much appreciate the efficiency and respect of not wanting to pursue other repairs at this time. Great experience!
I just got 2018 Toyota RAV 4 on 09/25 was best experience I had special to sales person Amir Demian was great I had lots of questions he helped me so much
I purchased a new car and had the sales back and forth one would expect. Their was some confusion with the finance office on loan procedures but it was minor. Overall it was a decent experience. The only real negative was the country music that was being played in the sales office. I would recommend this dealer but always shop around!
Repairs done on time and on budget. the service advisor and the technician were fantastic to deal with, all of my many questions were answered and the repairs explained thoroughly.
I am thoroughly impressed with the professionalism of Cody Lafortune and the manager Scott. They were extremely helpful and cooperative as well as listened to all my concerns regarding my cars repair needs.
Dealer is under construction but they do not miss a beat. I can not recommend this dealer enough, great people, quality work, keeping it easy at Ira Toyota of Tewksbury!
I will never go to another place for service again Justin Shorb was a delight and kept me well informed, as well as walked me through everything.
Thank you Kelvin for your great customer service. Loving my 2017 RAV 4. I would recommend this dealership to my family and friends. I am one happy customer.
Thanks again to cody in service department, he goes above and beyond to make sure your happy.Great guy who knows what customer service means!!!..Thanks again. Mike Zanoli
Despite the challenges of dealing with new construction everyone I delt with was outstanding. Attitudes were pleasant, efficient, and professional. I always choose IRA of Tewksbury!
Excellent customer service. Easy to schedule. It is hard during the COVID. I think the facilities were very clean. Having dealt with sub par dealers in the past IRA is refreshing.
Everyone is always so nice and friendly. I recommend IRA Toyota to all my family and friends. Service with a smile every time I go there.
Everyone one was good and friendly ,for sure I will recommend my friends ,so helpful .I found them while the repairs of the store was going on, but still they did everything to help
Excellent service. Cody went out of his way to make things easy for me. The car was picked up and returned on the same day. Thank you.
I love IRA Toyota everyone is always kind and professional. The technician do a great job. I had noise every time I turned the wheel when driving. He was able to find the problem and informed me it was still under warranty. my vehicle is always returned back to me cleaner than when I dropped it off. This Dealership is Outstanding !!!
Excellent quality service. Called me to update me on the status of my vehicle repairs. Did a full inspection of all a saw tasty check points.
Every time,(which is roughly 6 times) I have been there for service the customer service rep has been very helpful and the job was done in the time frame specified.
I had an appointment for 5:30pm. They took my car right on time, let me know what was being done and how long it would take. It was finished as promised!
Thanks for the good work! David Joyce and the service staff are professional and know their stuff. I trust them completely with my service needs.
Buying my new car could not have been easier. My Sales Consultant Wayne Michealsen was great to work with. Personable, knowledgeable, and just a nice guy.
Great service! Just a simple 5k done on my new truck. Will be going back for my next service in a couple months. Wouldn’t go anywhere else!
My wife and I did not like the multiple contacts by phone and text prior to my arrival. It was in my opinion over kill. We are satisfied and would like no further contact.
The salesman was very good and gave me exactly what I was looking for . I was very happy with his service and will be recommending him to others that may be looking for a car.
To often there is a stigma attached to dealerships that otherwise are not deserve. Ira Toyota in Tewksbury is that dealership. They are under construction[ It should be very nice when done] and Im sure that it has been hard to attract buyers until it is completed. But that has not deterred them from doing everything in their power to try to bet a deal done with me I have been looking for a while for a used Mercedes E350 for about a month now. I have a very nice suv[ I have found out in the last month as ...
Jodi was a great service manager to get my car in for scheduled maintenance early morning. i was able to get the Car back within 45 min. She explained all the safety check point, what attention to be paid. It is a great start of the day by getting my car serviced in Tewksbury IRA TOYOTA.
Went very well. Got updates and was ready before when they told me. Dealership wifi is very strong as well as it allowed me to work the whole time I was there just like I was at work
I just completed the purchase of a 2020 Rav 4 from IRA Toyota. This is my second vehicle purchased from IRA. The process was effortless with no high pressure sales pitches. They met and beat the price offered by other dealers. I would recommend them for your consideration.
Great service -able to access exactly what I needed done today. Recommendations were helpful and my vehicle was ready on time. Friendly and efficient customer service.
Service was good. Mike Tucker was pretty easy to talk to. I do wish that the inspection was done at the location. That would have made life much easier.
I did get a 2019 a few months ago and I would have to say Wayne is the best of the best... And the service today was great... I talked to stephanie... A plus
Stopped by IRA in Tewksbury to ask a service advisor about some ignition issues with my wife's RAV 4. Had the fortunate chance to be approached by David Joyce who listened to my dilemma and immediately assured me that the issue was merely a battery chip replacement in the smart key. With a contagious broad smile he accompanied me to the parts department and he asked the parts manager to give me a courtesy free key battery and also a second one for the backup key. He even showed me how easy it was to replace the chip . I walked ...
Service representatives, Michael was excellent. His explanation of things was wonderful. A very good customer service person. He was quick to attend to all my questions and needs.
Cody was great and explained everything that was going to be done and recommended other services that I may be interested in. Good people. Great service. Wouldn’t go anywhere else!
They were great with the service and explained everything that was done when I came to pick up the car. Cody was super helpful and the facilities were great
Thank you for great service i will recomend to others in the future thanks to take care of business so fast And be so profesinal
Good service and very friendly.They try to help you out as much as possible.once they told me what problem was they went out of their way to get repair done asap because I waited.
Excellent ..and I am very much satisfied.Excellent ..and I am very much satisfiedExcellent ..and I am very much satisfiedExcellent ..and I am very much satisfied
Bob, the service advisor, was very courteous. He let me know what recommendations the tech advised in addition to the 30,000 service on my RAV4 via text. Its very efficient to view the prioritized repairs and costs, and, choose the repairs from your phone.
Great and quick service. Very friendly staff. Clean and comfortable waiting area. This is my go to place for any car needs. These folks are reliable and very skilled. And oh dud I mention how quick they are?
Dropped my truck off for its 10k mile service. Bob my advisor, was extremely friendly and easy to work with. Would definitely recommend them for service!
Courteous and super friendly staff. Did not have to wait too long for my car’s maintenance to be done. Will come back here again for my car needs
Worked with Cody- he was great from the time he walked to my car to the time he came to get me after service was done. Thank you Cody!!
I went in with my 2014 Toyota Corolla for a routine service. Stephanie was great informing me on what needed to be done and keeping me updated.
Bob did a great job ! ! ! ! ! Bob did a great job Bob did a great job Bob did a great job Bob did a great job
Always great service..very thorough ..I have leased vehicles and use IRA service department on many occasions.. scheduling is easy and their estimated wait times are spot on.
Everyone is very friendly and kept me updated on the progress of my car service. I was happy to hear that multiple mechanics were working together to get everything done in a timely manner. It was such a relief knowing I was getting all the proper care needed for me to drive safely home to my family after a long day of work.
My service person was excellent and helpful. Jodi was professional and well informed in the maintenance needed for my car. Also assisted me with an additional scheduling for my auto start installation. I was very pleased with service and recommendations.
Chris in service is always great! Very knowledgeable and custom focused. Will recommend everyone and anytime Toyota or not to go to IRA in Tewksbury for auto service!
Michael Pucillo was extremely helpful. He helped me figure out exactly what was wrong with my car and advised me that I requested to have the wrong work done. He adjusted everything for me and saved me money by scheduling me for the right service.
Everything was done quickly and smoothly. Everything that needed to be done was explained to me. The service people are very friendly and knowledgeable and the wait time was less than was expected.
Excellent service and good customer service. Its good experience every one very friendly. I recommend friends and family to go there and when I call to make appointment they take give me the same day.
Great experience! I went to Ira to look at a used car I had seen online. Wayne Michaelson was very helpful and made the whole process easy. He answered all of my questions (even when I called later with more!) And made me feel comfortable with the purchase from start to finish. I never felt pressured to buy. The rest of the staff was just as professional, and I love my new car!
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